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handbook:cti

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Начало работы с CTI решением

Call Control CTI allows you to control your IP phone with your PC, Mac or mobile device via a web browser. We recommend Firefox, Chrome or Safari. Call Control CTI is part of AskoziaPBX starting from firmware version 2.2.6. For more information about the required licenses, visit our online shop.

Activation and configuration

We are assuming that you already have a working installation of AskoziaPBX (2.2.6 or higher). Otherwise, follow the installation instructions at installation chapter.

AskoziaPBX license overview Click on System → Licenses. Click on to add license key(s). After entering all licenses a restart of AskoziaPBX is required.

Editing the CTI-User After the reboot go to System → General Setup and enter a global user name and password. This login is valid for all CTI users. By clicking on «Open CTI as new tab», you can open the CTI directly. Protocol (HTTP and HTTPS) and port can also be changed. WATCH OUT HERE: Prefixes, Matching Digits etc. have to be add!

Please note that it is essential to enter a save CTI password and make it public to all users of Call Control. If no password is set, Askozia will create one itself and use this one.

Login

Welcome page To start Call Control, open you web browser within your local network. Enter the IP address of your AskoziaPBX. On the welcome page click on open CTI.

The welcome page is only displayed if the CTI was activated before. Otherwise you'll forwarded directly to the admin interface.

Authentification page Enter the login information (CTI username and password) as defined above. After an successful authentication, you'll be forwarded to the CTI login page.

Login page Enter the star code on your phone to connect your phone with Call Control. After an successful authentication, the CTI start page will be displayed.

CTI start page Further information can be found at Pages and functions.

handbook/cti.1380718313.txt.gz · Последние изменения: 2013/10/02 12:51 — nb